iTunes Unknown Error -50
The Apple iTunes store is a great one-stop entertainment store offering nearly everything that you can think of, ranging from music and movies to applications for your Apple device. Usually you can download files from the Apple iTunes store to the iTunes application or your Apple device and not run into any problems, but sometimes the process can cause problems. Many users nowadays are getting the iTunes error 50 while downloading purchased content from the iTunes store.
The iTunes error 50 means that the Apple device or the iTunes program couldn’t successfully download the file from the Apple iTunes store. This happens when the internet connection times out while downloading the content from the Apple iTunes store. When the connection timeout occurs, the download fails as the server stops sending the file to the player or the computer.
What Causes the Problem To Occur?
People run various type of software on their computers for security, Internet enhancements and other reasons. Most computers now run an Antivirus, Firewall, ad filter, web accelerator or other similar software. These programs may affect how a server sends data to your computer over the internet. These can interfere with the data transmission or freeze it completely, due to which the download slows down or fails completely.
How To Fix the Problem
If you’ve Antivirus, Firewall, or other software mentioned above installed on your computer, configure each of them to allow the iTunes program to connect to the Internet. Open the options for each software, and add the following Apple domains in it:
* gs.apple.com
* ax.itunes.apple.com
* albert.apple.com
* itunes.apple.com
For help on adding domains in the software, consult the software documentation, or contact the support department of the software developer to help you do this. Usually this is very easy to do and you will not have any problem in adding the domains in the software. Alternatively, try downloading the file from some other computer, or if you are on a network, discuss the problem with your system administrator.
If you are getting the iTunes -50 error only when you try to download video files, you can correct the problem by deleting cached data of the video you are trying to download. Here is how to delete the cache:
1. Navigate to the folder that holds the cached files for iTunes. It is usually the Downloads folder of the application.
2. Now inside that folder, locate the folder that has same name as your video and ends with .tmp.
3. Now open the iTunes program, go to the Store menu and select Check for Available Downloads.
4. You will be prompted to enter your username and password. Enter these credentials and then click on the Check button.
The download will start and you will no longer receive the iTunes error 50 (-50 error iTunes).
Also learn: How to Download iTunes on Your Computer
